Frequently Asked Questions - globalizegerman.com

Frequently Asked

Questions

Find comprehensive answers to all your questions about our live German classes, course structure, pricing, and learning experience.

When do the courses start?

A1 to B1: New batches start every month.

In odd months (Jan, Mar, May, Jul, Sep, Nov): classes run from 5:00 to 8:30 p.m. (CET).
In even months (Feb, Apr, Jun, Aug, Oct, Dec): classes run in the morning from 08:00 to 11:30 (CET).

B2 and C1: These levels start every two months, with fixed class times from 12:15 to 16:30 (CET).

How long is each course?

Regular A1 to C1 courses last 2 months (8 weeks, including exam period)

A1–B1: 150 teaching units (UE).

B2–C1: 200 teaching units (UE).

Courses are intensive and designed for fast progress.

What are the weekly class days?

All main Intensive courses are held 4 days a week: Tuesday, Wednesday, Friday, and Saturday.

Do you offer telc exam preparation courses?

Yes. Our TELC preparation course is a short-term intensive option:

Duration: 2 weeks,

Schedule: Mondays and Thursdays,

Time: 09:00 – 10:30 (CET),

Total: ~20 UE.

I live in Germany. Can I enroll?

Unfortunately, not at the moment. Due to high demand from international students and limited seat availability, we currently only accept students living outside Germany. We believe students in Germany have more access to in-person German courses, while learners abroad need more support. We are working on expanding our capacity soon.

I live in Europe but not in Germany. Can I join?

Yes! If you’re a European resident outside Germany, you are welcome to enroll.

I'm not sure about my level. What should I do?

We offer a free placement test, as well as a private placement examination for just €25, which assesses your grammar, reading, and writing skills to recommend the most suitable level. Please email us to schedule a private Placement test.

Are the classes live or pre-recorded?

All of our classes are 100% live and interactive. You’ll learn in real-time from certified native-speaking teachers.

What levels do you offer?

We offer courses from A1 to C1, aligned with the CEFR framework. This includes preparation for exams such as telc, TestDaF, and Goethe.

What is the class size?

Each group has a maximum of 15 students, ensuring personalized attention, speaking practice, and interactive learning.

Are class timings flexible?

Classes follow a fixed weekly schedule for consistency and better learning discipline. You’ll receive your class timetable upon enrollment.

Do you offer free trial classes?

Yes! We host free live webinars on Sundays for our new user. Check out our homepage, and join our Coffee Sunday.

How much does the course cost?

We offer competitive pricing with more total teaching hours than most schools. Prices vary by level and course duration. Please contact us or visit our pricing page for exact details.

Are there any hidden fees?

No. The only additional cost is for the recommended coursebook, which you may buy in digital or physical format.

Which book will I need?

You will receive an official email one week before your course begins with: Book details, Class schedule, Exam information, Platform instructions.

Can I cancel my course?

Yes. You may cancel your course up to 14 days before the start date. A €100 processing fee will be deducted, and the rest refunded within 10–14 working days.

How do I cancel?

Email us at least 14 days before the course starts, and explain your reason. We’ll handle the rest — no questions asked.

What if the course is overbooked?

If we cannot accommodate you due to overcapacity, you’ll receive a full refund, and we’ll cover the processing fee. You’ll be notified by official email.

Will I get a certificate?

Yes. After the final exam: If you score 60/100 or above, you will receive a digital certificate via email.

Can I receive the certificate by post?

No. All certificates are sent digitally only.

Is your certificate valid for visa applications?

No. Our certificates are internal and not valid for visa applications. For visa purposes, you must take exams like TELC, Goethe, or TestDaF.

Can I take just the final exam?

Yes. You can register only for the final exam, although we highly recommend completing the full course to maximize your results. The final exam cost 50€, and you can register by writing us e-mail.

What if I fail the course?

If you don’t pass, we recommend retaking the course from the beginning to improve your learning outcome.

In which languages do you provide support?

Our team speaks German, English, Turkish, Kurdish, and Hindi. You’ll feel supported in a language you’re comfortable with.

Are your teachers certified?

Yes. All instructors are native German speakers with formal certifications and experience in teaching German as a foreign language.

What platform do you use for live classes?

We use stable platforms like Zoom or Google Meet, optimized for live teaching with screen-sharing, whiteboards, and breakout rooms.

What if I miss a class?

We understand occasional absences. You’ll receive summaries, materials, and access to key resources after each class. However, we strongly encourage full attendance for best results.

Can I switch batches after registration?

If seats are available in another batch, you may switch before the course begins. After the start date, transfers are not guaranteed.

Is there homework or practice material?

Yes. In addition to live classes, you’ll receive homework assignments, vocabulary lists, quizzes, and speaking tasks to reinforce your learning.

Will I get speaking practice during class?

Absolutely. Speaking is a key focus. You’ll participate in role plays, discussions, and breakout group activities in every session.

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